Customer references — public-sector outcomes.
References organised by use case. Public-sector named references typically require explicit agency authorisation; anonymised summaries appear with agency type + region + scale.
For introductions, contact a Public Sector solutions engineer.
FOIA / public-records SLA achievement.
Reference profile: mid-size US federal agency, ~3,000 FOIA requests / year. Outcome: SLA achievement rate from 60% to 95%; appeal volume reduced; search-time per request from days to hours.
FedRAMP-High agency consolidation.
Reference profile: US federal civilian agency, Documentum + FileNet + SharePoint estate. Outcome: federation in week one; AI productivity day one; phased migration on 18-month plan.
NARA M-23-07 records modernisation.
Reference profile: US federal agency moving to all-electronic records. Outcome: file plan as continuous workflow; auto-classification at capture; M-23-07 readiness attested.
Law-enforcement case files (CJIS).
Reference profile: state law-enforcement agency, ~5,000 sworn officers. Outcome: body-cam evidence chain-of-custody cryptographic; Brady / Giglio production effort halved.
Citizen services back-end.
Reference profile: US state digital-services team. Outcome: caseworker workflow + decision-letter generation halved median application processing time; Section 508 compliance built in.
How to use these references.
| Need | Action |
|---|---|
| Anonymised reference call | Talk to a solutions engineer |
| GovTech reference deck | Available under NDA |
| Case study (where agency authorised) | On request |