Quality record retention engineered to the rule, not the warehouse.
The Quality Records Manager owns retention discipline across the QMS document base — IATF 16949 (15 years for a typical part), AS9100D (life-of-aircraft + service history), ISO 13485 / FDA QSR (life-of-device + reasonable period after distribution). Most manufacturers ship records to a paper warehouse, lose track of the disposition schedule, and over-retain to "be safe."
Talk to a Quality Records solutions engineer · Read the Manufacturing microsite
"We over-retain because we don't trust the disposition. The warehouse is full and the auditor still finds gaps."
"We over-retain because we don't trust the disposition. The warehouse is full and the auditor still finds gaps in what we kept." — Quality Records Manager
What TeamSync gives the quality records manager.
1. Quality records as TeamSync structured documents with retention metadata.
Records typed (record class, applicable standard, retention period, disposition action, retention-clock-start event). Retention-clock starts on the right event (lot disposition, contract closure, last shipment) — not on capture date.
2. Disposition workflow runs automatically.
Business Process Automation executes scheduled disposition events. Holds management (legal, customer, regulatory) suspends disposition where required. Reviewer confirmation captured for high-value classes.
3. Hold management integrated.
Legal holds, customer-mandated holds, regulator holds — modelled as TeamSync hold objects that suspend disposition. Hold release returns the record to schedule.
4. Certificate of destruction generated automatically.
When destruction occurs (physical or cryptographic), the certificate of destruction is generated, anchored, and retrievable. Auditors see the disposition discipline they expect.
5. Audit ledger anchors every records event.
Capture, classification, hold-on, hold-off, disposition, destruction certificate — anchored in the Merkle audit ledger. Certified-QMS surveillance audits answered from cryptographic record.
What changes for the quality records manager.
| Concern | What changes |
|---|---|
| Over-retention for safety | Eliminated via trustworthy disposition |
| Warehouse cost | Reduced by disposition discipline |
| Auditor gap-findings | Addressed by anchored disposition |
| Hold management | Centralised, auditable |
| Certificate of destruction | Generated, not assembled |
Compliance frameworks served.
| Framework | Coverage |
|---|---|
| IATF 16949 | Records control 7.5.3 |
| AS9100D | Records control + retention |
| ISO 13485 | Records control 4.2.5 |
| FDA 21 CFR Part 820 | DHR / DMR retention |
| ISO 9001 | Records control 7.5.3 |
| SOC 2, ISO 27001 | Cross-vertical |
How TeamSync compares for quality records retention.
| Capability | TeamSync | MasterControl QMS | Sparta TrackWise | ETQ Reliance | Hyland for QMS |
|---|---|---|---|---|---|
| Retention metadata + clock-start events | ✅ | MasterControl | Sparta | ETQ | Hyland |
| Continuous disposition workflow | ✅ BPA | ✅ | ✅ | ✅ | Hyland |
| Hold management with audit | ✅ | Limited | Limited | Limited | Hyland |
| Certificate of destruction generated | ✅ | Limited | Limited | Limited | Limited |
| Cryptographic audit on disposition | ✅ Merkle | Standard log | Standard log | Standard log | Standard log |
Important: TeamSync coexists with MasterControl, Sparta, and ETQ — those are the dominant QMS platforms. entry point for TeamSync: cryptographic disposition audit + cross-system records consolidation when records live across QMS, ERP, MES, and shared drives.
CTAs.
| If you are… | Do this |
|---|---|
| Quality Records Manager | Talk to a solutions engineer |
| VP Engineering | Read the VP Engineering page |
| Manufacturing Operations Director | Read the manufacturing operations page |