Knowledge work needs semantic discovery — built into the platform.
The Chief Knowledge Officer is accountable for institutional knowledge as a competitive asset. Keyword search returns documents containing the term. Semantic search returns documents containing the answer. The difference compounds.
Talk to a CKO solutions engineer · Read the semantic search capability
"Keyword search returns documents containing the term. We need semantic search returning the answer."
"Keyword search returns documents containing the term. We need semantic search returning the answer — and respecting who is asking." — Chief Knowledge Officer
What TeamSync gives the CKO.
1. Semantic + hybrid search at the platform.
Semantic Search combines embeddings, lexical, metadata, and entity-graph signals.
2. Entity graph across the document corpus.
Entities (clients, matters, products, parties, places) extracted and linked.
3. Permissions-aware retrieval.
Search and retrieval respect the user's permissions at every request.
4. DocuTalk on the corpus.
DocuTalk grounds AI answers in the knowledge corpus with citations.
5. Audit ledger anchors knowledge use.
Per-query audit anchoring for institutional learning.
What changes for the CKO.
| Concern | What changes |
|---|---|
| Keyword vs semantic gap | Closed at platform |
| Entity-graph traversal | First-class |
| Permissions-aware knowledge sharing | Default |
| Knowledge-asset measurement | Per-query telemetry |
| AI grounding for knowledge work | Built in |
Compliance frameworks served.
| Framework | Coverage |
|---|---|
| Cross-vertical overlays | Inherited |
| SOC 2, ISO 27001 | Cross-vertical |
How TeamSync compares for knowledge discovery.
| Capability | TeamSync | Glean | Microsoft Copilot for M365 | Coveo | Lucidworks |
|---|---|---|---|---|---|
| Semantic + hybrid search at platform | ✅ | ✅ | M365 | ✅ | ✅ |
| Entity graph across corpus | ✅ | Limited | M365-graph | Limited | Limited |
| Permissions-aware retrieval | ✅ | ✅ | M365 | ✅ | ✅ |
| Cryptographic audit on AI use | ✅ Merkle | Standard log | Purview audit | Standard log | Standard log |
Important: TeamSync coexists with Glean / Coveo / Lucidworks for adjacent search-platform deployments and provides the records-of-record + cryptographic-audit layer.
CTAs.
| If you are… | Do this |
|---|---|
| Chief Knowledge Officer | Talk to a solutions engineer |
| Knowledge Management Director | Read the professional-services knowledge-network use case |