System status.
Live system status, incident history, scheduled maintenance, and uptime telemetry for TeamSync platform components per region.
Open the live status page — production link.
Subscribe to incident notifications
What's reported.
| Element | Detail |
|---|---|
| Component status | Per platform component (platform, AI, eDiscovery, CLM, eSign, audit ledger) |
| Region status | Per cloud region |
| Government cloud status | FedRAMP / GovCloud / Azure Government / GCC High |
| Incident reports | Detailed post-incident reviews |
| Scheduled maintenance | Advance notice + impact summary |
| Uptime telemetry | Rolling 90-day + per-component |
Communication during incidents.
| Channel | Use |
|---|---|
| Status page | Real-time component status |
| Email subscription | Incident open / update / closed |
| In-product banner | Active incident impacting your tenancy |
| Customer Success outreach | High-impact incidents for affected accounts |
| Post-incident review | Published within 5 business days for material incidents |
SLA + remedy.
Per the SLA tier in the executed MSA. See Terms of service.